FAQs

Q.
This is my child's first camp experience. How do you relieve separation anxiety?

A.
Our drop-off procedures are designed to alleviate separation anxiety. Parents drop their children off in our turn-around driveway so that separation takes place outside the camp perimeter and is not associated with the camp experience. That way, camp has only positive associations. Parents are welcome to call, and our office staff will be pleased to check on your child for you.

Q.
Can I visit the camp during the day to see my child?

A.
We ask that parents do not visit camp during the day, except for special events such as birthdays (please call the office to arrange a mutually convenient time). However, we have 2 visitor's nights each summer which gives parents the opportunity to see their children's artwork, to meet the counsellors and to watch their children enjoy the camp environment.

Q.
Is it a problem if my child isn't toilet trained yet?

A.
Not at all! Our counsellors are prepared to deal with children who aren't toilet trained. Campers are taken on frequent visits to the bathroom. Although we do not allow diapers, we encourage children to use Pull-Ups, and Little Swimmers for the pool. Consistency is emphasized and we work with parents to ensure continuity between camp and home.

Q.
What if my child is afraid of the water?

A.
No child is ever forced to participate in swimming. If a child prefers not to participate, he/she is allowed to remain in the recreation pool. If that is also a source of anxiety for the child, he/she will be permitted to sit around the perimeter of the pool until they feel comfortable to participate.

Q.
What if my child has food allergies?

A.
We are 100% nut-free at Hillcrest Camp. No products with nuts or traces of nuts are allowed on camp premises. If your child has an allergy to food other than nuts, an individual snack plan can be created. We request that 2 epi-pens be kept at camp at all times. One is kept in the camp office, and the other is kept with the counsellors at all times.

Nut Free Zone

Nut Free ZoneHillcrest is a 100% nut-free environment.

The number of children with food allergies is increasing. Our goal is to create a safe environment for all students with allergic children. Anaphylaxis is a life-threatening reaction to a specific allergen, most commonly peanuts, nuts, eggs and fish. Immediate medical attention is required.

All allergic students must have 2 epi-pens at school at all times. One is kept in the classroom with the student, and one is kept in the office.

Our nut-free policy requires all lunches/birthday treats brought into the school, be in their original packaging so we can confirm ingredients and any potential allergens. A list of nut-free snacks is distributed to parents to assist in making safe choices when packing their child's lunch. Lunches are checked daily. If any unsafe items are found, they will be discarded to avoid any potential allergic reactions.

We appreciate your cooperation in keeping Hillcrest a safe environment for all children.

Clean Hand Zone

At Hillcrest, student health and safety is our primary concern.

All classrooms are equipped with child-friendly antibacterial hand soap dispensers. On a regular basis throughout the day, especially before eating and after washroom routine, children wash their hands. We know that childhood illnesses are common in school environments, so we do our best to prevent the spread of illness, and to reinforce healthy hand-washing habits.

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