We collect personal information from our students to be able to provide the best possible care and education for them. We also collect personal information from our staff and board of directors to be able to communicate with them and make sure that we are following the laws and regulations.
We keep personal information safe by keeping it in a locked or restricted area, and by making sure that our computer systems are password protected. We also regularly train our employees on how to keep personal information safe and we do regular security checks to make sure that everything is working properly.
Hillcrest Takes Privacy Seriously
What is Personal Information?
Personal information is information about an identifiable individual. This includes information related to their personal characteristics, such as gender, age, income, home address or phone number, and ethnic background, as well as information about their health and activities. Personal information is protected by privacy legislation and should be contrasted with business information, such as a business address and telephone number.
Who We Are Hillcrest Progressive School is a non-profit organization that provides quality educational services to children in a nurturing environment. We are governed by a volunteer Board of Directors, who have appointed a Director/Privacy Officer to oversee our privacy policies.
We may work with a number of outside agencies and support workers who may have limited access to personal information we hold in the course of their duties. These include accounting auditors, supply staff, and representatives from the Ministry of Education and Regional Municipality of Toronto Health Inspections Department. We limit their access to personal information based on legislative requirements and their authority to collect it, and ensure that they follow appropriate privacy principles.
About Our Students
As a licensed provider of childcare services, we collect, use and disclose personal information about our students to better serve their needs and provide the best possible care. Our primary purpose for collecting this information is to provide quality childcare and meet the legislative requirements of the Child Care and Early Years Act. A secondary purpose is to contact the appropriate individuals in case of an emergency. We will only collect or disclose personal information without consent in rare cases of urgency or when we believe the individual would consent if asked and it is impractical to obtain consent. A consent form is also signed at registration to allow the taking of photographs of children in the school.
About Our Board of Directors
The primary purpose for collecting personal information about our Board of Directors is to allow for the distribution of relevant information and enable them to fulfill their responsibilities. A secondary purpose is to complete necessary reporting documents for Revenue Canada and the Ministry of Education for licensing purposes.
About Our Staff
For our staff, we collect personal information for payroll, benefits, and necessary work-related communication. Our primary purpose is to meet the legislative requirements and ensure the well-being of our students and workforce.
About Contract Staff
For contract staff, such as supply staff, we collect personal information to ensure we can contact them in the future for new assignments and for necessary work-related communication. Examples of the type of personal information we collect include home addresses and telephone numbers. We will only collect such information without consent in rare cases of health emergency or to investigate a possible breach of law.
Protecting Personal Information
We take great care in protecting personal information and have taken the following steps to safeguard it:
- Paper information is kept under supervision or secured in a locked or restricted area
- Electronic hardware is kept under supervision or secured in a locked or restricted area and is password protected. Network security measures are in place to prevent unauthorized access to our systems.
We regularly review and update our security protocols to ensure that they are up to date and effective. Our employees are trained on the importance of maintaining the confidentiality of personal information and are held accountable for adhering to our policies and procedures. We also conduct regular security audits to identify and address any potential vulnerabilities. We will notify you immediately in the event of a security breach and will take all necessary steps to contain and mitigate the impact of the breach. We also comply with all applicable laws and regulations related to the protection of personal information.
Accessing and Correcting Your Information
Individuals have the right to access their personal information and request corrections to any inaccuracies. We provide a simple process for individuals to access their personal information and request corrections. Please contact us at [insert contact information] to request access to or correction of your personal information.
Retention of Personal Information
We retain personal information for as long as it is necessary to fulfill the purpose for which it was collected, or as required by law. We have implemented measures to securely delete or destroy personal information that is no longer needed for its intended purpose.
In the event of a data breach, we will promptly notify affected individuals and take appropriate action to contain and investigate the incident, and to mitigate the potential harm resulting from the breach.
Pop-ups, Cookies, and Similar Technologies
You can disable cookies or similar technologies through your browser settings, but please note that doing so may limit your ability to use certain features of our website or mobile applications.
We use Google Analytics to track user metrics on our website, such as the number of visitors, the pages they visit, and how long they spend on our website. This information is used to improve the user experience and make our website more effective. User data is retained for this purpose.
How to Contact us for Questions, Complaints, or Access
If you have any questions or requests for access regarding your personal information, please reach out to our designated privacy officer.
They can be reached at the following address:
Hillcrest Progressive School (attn. Privacy Officer)
59 Plymbridge Rd, North York, ON M2P 1A2
Phone: (416) 489-8355
In case of any complaints or disputes, you can also contact the The Office of the Privacy Commissioner of Canada (OPC), who oversees the administration of privacy legislation in the private sector and acts as an ombudsman for privacy-related issues. They can be reached at:
112 Kent Street Ottawa, ON K1A 1H3
Phone: (819) 994-5444
Fax: (819) 994-5424
TTY: (819) 994-6591